1. Warranty 1 year
2. Within the warranty period, free repair is provided for non-human factor damages on the product such as diamond drop through normal usage.
3. Within the warranty period, in case of damage by human factors, free repair is not provided.In case the product is repairable, repairing fee is required accordingly. A shipping cost of USD 20- USD 40 depends on your location will be charge in advance for DHL service. In case the product is not repairable, the product is returned as it is without any repair.
4. Out of the warranty period, in case of non-human factor damage such as diamond drop, free repair is not provided.USD$25 is charged as an initial service fee to check whether the product is repairable or not.
In case the product is repairable, repairing fee is required accordingly.
In case the product is not repairable, the product is returned as it is without any repair. A shipping cost of USD 20- USD 40 depends on your location will be charged in advance for DHL service.
5. Out of the warranty period, in case of damage by human factors, free repair is not provided.USD$25 is charged as an initial service fee to check whether the product is repairable or not.
In case the product is repairable, repairing fee is required accordingly.
In case the product is not repairable, the product is returned as it is without any repair. A shipping cost of USD 20- USD 40 depends on your location will be charged in advance for DHL service.
Our repair service does not include : scratches, bruises, frame deformation, metal oxidation.
DRACO DESIGN Inc. has the right to change this warranty conditions anytime.